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Allied Universal

Security Officer Full Time Customer Care Patrol

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on New Mexico data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,017 / year median in New Mexico

-3% projected decline

Explore Career

Job Description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Customer Care Patrol in Albuquerque, NM , you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a government location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service and communication. You will support a welcoming environment while responding professionally to site needs. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve our communities.
Position Type:
Full Time Pay Rate:
$17.00 /
Hour Job Schedule:
Day Time Mon 04:00 PM
  • 11:59 PM Tue 04:00 PM
  • 11:59 PM Fri 08:00 AM
  • 04:00 PM Sat 08:00 AM
  • 04:00 PM Sun 08:00 AM
  • 04:00
PM What You'll Do:
Provide customer service to visitors, employees, and members of the public at a government location by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities. Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, notifying appropriate site contacts and public-service personnel as needed. Conduct regular and random unarmed patrols of assigned buildings, grounds, parking areas, and perimeter areas to help deter unauthorized activity and identify security-related concerns. Monitor access points and observe activity throughout the location, reporting unusual conditions, hazards, policy violations, and maintenance concerns according to site procedures. Prepare accurate reports and maintain required activity logs, incident documentation, and shift communications in accordance with Allied Universal and site requirements.
Minimum Requirements:
Customer service experience is preferred. A guard card/license is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only.
Why Join Us:
Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth:
Get paid training and access to career growth opportunities.
Financial and Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information:
www.aus.com . If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Benefits

  • Professional Development
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance