Job Details:

Job Location:

Artesia•

Artesia, NM, Position Type:

Full Time, Education Level:

High School Diploma /

GED, Salary Range:

$15.00

• $22.

00

Hourly, Job Shift:

Any, Job Category:

Business Office, ESSENTIAL

FUNCTIONS

Answer incoming calls, screen calls, transfer to correct extension.

Help callers with questions re:

department Fax #'s, directions, clinic hours, etc. Data entry, take credit card payments over the phone, and paging over intercom. Customer Service with a smile.

ADDITIONAL RESPONSIBILITIES

Print patient payments that need to be transferred to CPSI and send to Financial Counselor and Business office, run CC machine, data entry for write-offs, adjustments and charges. Keep a total of all calls daily. Other duties as assigned.

KNOWLEDGE/SKILL/ABILITIES

Able to answer continuous incoming calls, Multi-tasking, knowledge of departments and what their function is, basic computer skills, data entry experience, customer service skills

AGE-RELATED COMPETENCIES

Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management:

Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety:

Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS

Education

• High school diploma or equivalent. Work Experience
• Customer service, computer. Experience in a healthcare setting preferred. Training
• none. License/Certification

•

N/A ENVIROMENTAL CONDITIONS

Work environment can consist of daily patient contact, which may include exposure to blood, or other body fluids.

Qualifications: