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TravelCenters of America

Parts and Service Writer - TA0385

Career Insights for Automotive Customer Service Representative

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Based on New Mexico data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,173 / year median in New Mexico

+12% projected growth

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Job Description

We are now looking for Parts/Service Advisors to join our Team Are you ready to work with a company that will reward your hard work and dedication? Then we need you! Are you looking for a real career? Many of our Team members go on to be Managers! Our Vice President started in this position! We provide and pay for your on-the-job training! We have a college assistance program! We have full benefits like medical, Dental, vision and more! Must complete a Background check and have a valid driver's License. We have other departments you can transfer too as you build your career. Our Store, Deli and our Truck services repair shop. We have full benefits and great room for advancement. Army, Air Force, Navy, Marines and Cost Guard! We salute all military! Come put your military skills and training to use! Petro Deming 14150 NM-418, Deming, NM Now interviewing! Immediate Opening for Truck Parts and Service Advisor (TSA). Are you excited to work with a company that will reward your hard work and dedication? Are you looking for a company that provides education and opportunities for career growth and personal development? At TravelCenters (TA/Petro/TA-Express), we provide you with the tools and training you need to be successful and grow within our industry leading truck service team. We are now looking for a Truck Service Advisor (TSA) to join our team! Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 260 locations across the country, TA Truck Service has a solid foundation and a forward thinking vision. As an Automotive Service Advisor, you will provide accurate and efficient service to customers by troubleshooting, diagnosing, and repairing heavy-duty trucks in a reasonable and responsible manner. In this role, you can expect to: Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded Have extensive knowledge of the products we sell and the services we provide Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer Source parts from outside vendors and coordinate delivery Prepare end of shift drop and shift report; Understand various payment types Maintain the safety of both our customers and employees What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions Meet the requirements for the needed physical tasks with or without accommodation Valid driver's license With us, you'll enjoy: Competitive wages Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training This job description does not list all duties for this position. TA Operating LLC is an equal opportunity employer. Proof of eligibility to work in the United States required.
Job Type:
Full-time Job Type:
Full-time Pay:
$14.00 - $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Referral program Vision insurance
Experience:
Customer service: 1 year (Preferred)
Parts and Service:
1 year (Preferred) Inventory control: 1 year (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location:
In person