Job Overview:

Zia Natural Gas Company is a local natural gas distribution company (gas utility). Zia currently serves approximately 39,000 customers in the state of New Mexico primarily in Colfax, Dona Ana, Lea and Lincoln County. Zia Natural Gas Company offers medical and dental insurance, profit sharing, and 401(k) savings plans. Zia is an Equal Opportunity Employer. Due to federal regulations, Zia's vehicle insurance requirements, and nature of the job description, a criminal background check, pre-employment drug screening, and driving record check are required. Qualified candidates must have a H.S. Diploma or GED. Computer skills, customer service experience, and experience balancing payment receipts are preferred. Bilingual English/ Spanish skills are highly beneficial but not required. A Customer Service Representative for Zia Natural Gas Company will be responsible for the following

Duties:

• Receipt of cash payments, daily balance of cash receipts
• Customer inquiries
• Account requests
• Billing
• Open/Close Service Order requests
• Dispute/complaint resolution
• Receive Emergency calls/dispatch
• Filing and a variety of other office related tasks as requested

Job Type:

Full-time Pay:

From $16.50 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off

Shift:

Day shift

Work Location:

In person