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AC
Aston Carter
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Nevada data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,681 / year median in Nevada
-1% projected decline
Job Description
Description The Customer Service Representative supports the Customer Service Supervisor and department in the performance of daily activities which including but are not limited to creating and issuing invoices. Initiating billing cycles and verifying appropriate charges. Generating quotes for freight using establish company policies and procedures. Provides excellent customer service support by telephone and email. Skills Data Entry, Customer support, Customer service call center, logistics, transportation, freight, data entry Top Skills Details Data Entry Additional Skills & Qualifications High School diploma or GED equivalent Efficient in the use of MS Office - specifically email since this is the main form of communication with customers One-year of business billing experience, nice to have Experience in the transportation or logistics industry, a plus Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Reno, NV. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Reno,NV.