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Customer Support Specialist
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Customer Support Specialist at Engage Partners Inc. Customer Support Specialist at Engage Partners Inc. in BOHEMIA, New York Posted in about 14 hours ago.
Type:
full-time I'm working with a prominent electronic supplier and distributor in Ronkonkoma, NY. They are looking for a an entry level Client Support Specialist to train/mentor to rise within their company. This is a full-time, onsite role form the hours of 8:30am-5pm. The office is located in Ronkonkoma, NY 11779. Responsibilities include communication with vendors and customers in a positive/professional manner, completing open order reports for customers, maintain and update orders, acknowledging and resolving customer concerns at first point of contact, and more. This is a Temp-to-Perm role for the first few months before becoming a permanent role.
Requirements:
Bachelor's Degree strongly preferred Good computer skills Comfortable working with clients Comfortable commuting to Ronkonkoma, NY