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REQ SOLUTIONS PRIVATE LIMITED

Customer Service Representative

Job Description

Job Title:
Customer Service Representative/ Outbound Call Center Representative Location:
Buffalo, NY Temp To Hire, Pay Range:
$17/Hr - $18/
Hr Position Overview:
In this role you will be responsible for making outbound calls to prospective and existing customers to promote services, generate leads, and support client outreach initiatives. \You will maintain accurate records of customer interactions, answer questions professionally, and collaborate with internal teams to ensure a positive customer experience while meeting performance and call volume goals.
Role & Responsibility:
Complete calls with customers by asking a series of survey questions and recording the results. Level I Communicators will primarily work on lead qualification, customer service follow-up, market research and lead generation projects that do not require advanced technical skills or sales ability. Perform other duties as assigned. Skills & Experience High School Diploma or GED Candidates with retail or food service experience are encouraged to apply Excellent communication skills (CSR, Customer Service, Call Center, Customer Support, Tele Support, Cold Calling, Lead Generation, Telesales, Outbound Calling, Customer Service, Call Center, Customer Outreach, Telecaller, Call Handling, Follow-Up Calls, CSR, Outbound, Inbound, Incoming, Outgoing, Phone Representative, Call, Calling) #
REQNon-IT Pay:
$17.00 - $18.00 per hour Expected hours: 40.0 per week Ability to
Commute:
Buffalo, NY 14221 (Required)
Work Location:
In person
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