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Tompkins Cortland Community College

Student - Welcome Center Call Center Rep

Entry-Level JobVerifiedNo experience needed

Pay: $16/hr

Posted: 7 weeks ago

Location: Dryden, NY (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/23/2026

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$39,952 / year median in New York

+4% projected growth

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Job Description

Welcome Center Call Center Rep - Fall 2026 •

Please Note:

This position is open to students with a Federal Work Study award.

Job Description:

Employment at the Call Center/Enrollment Service Center where you will answer phones in a very fast-paced environment. The representative will be expected to answer phone calls and questions for all departments in the Enrollment Service Center, multitask, transfer calls, and miscellaneous office duties as assigned.

Job Requirements:

Customer-focused, customer/student service, data entry skills, listening and verbal communication skills, phone skills and attention to detail. Must have the ability to focus in a noisy, fast-paced environment, be reliable and dependable. Daily work attire and conduct should be appropriate for a busy professional environment.

Hourly Rate:

$16.00