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Gault Auto

Service Writer/Advisor

Pay: $65,000–$100,000/yr

Posted: 6 weeks ago

Location: Endicott, NY (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Automotive Customer Service Representative

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Based on New York data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$55,948 / year median in New York

+15% projected growth

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Job Description

Service Advisor Overview:

To act as the liaison between the customer and the technician, representing the dealership in a professional manner. It is understood that the Advisor represents the image of the company through consistent service contact with the customer and technician, and must present a positive attitude at all times. A professional appearance including standard uniform with proper identification is maintained. No tattoos showing - groomed to company standards. Desk & office areas are clean and organized.

Job Type:

Full-time Pay:

$65,000.00 - $100,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Days:

Every weekend

License/Certification:

Driver's License (Preferred)

Work Location:

In person