Customer Experience Associate INT-Ft Drum Minimall Express 0700-1800 United States - New York - Fort Drum Intermittent Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Facility Name
DRUM MINIMALL EXPRESS
Job Grade 1 Job Tier 0 Career Area Retail Operations Supervisor No Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements
WE ARE LOOKING FOR THE FOLLOWING IN OUR CANDIDTATE
OUTGOING
PERSONALITY, RELIABLE, MULTITASKING & ORGANIZATION SKILLS, SELF-MOTIVATED, GOAL ORIENTED. YOU WILL GREET CUSTOMERS AND ASSIST TO MEET THEIR NEEDS WHILE MAINTAINING THE HIGHEST LEVEL OF CUSTOMER SERVICE AND SELLING SKILLS. YOU WILL MAINTAIN APPEARANCE OF THE STORE'S INTERIOR TO THE COMPANY STANDARDS, WHICH INCLUDES LIGHT HOUSEKEEPING.
Ideal candidate can work a varied/rotating shift between the hours/days listed in the sample schedule below to include weekends and some holidays. We offer holiday pay to eligible associates. Sample schedule Sunday 0700-1500 Monday 1000-1800 Tuesday 1000-1800 Wednesday 1000-1800 Thursday 1000-1800 Friday 1000-1800 Saturday 0900-1800 Job Qualifications Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge
Additional Qualifications/Requirements:
Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Previous Convenience Store/Gas Station experience preferred As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor. Salary Minimum $16.00 Salary Maximum $16.00 Number of Positions Remaining 1 Job Expires 27-Sep-2026