H-009752-2026
Customer Experience Associate INT-Hardlines, Toys, Outdoor living $16 United States - New York - Fort Drum Intermittent Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Facility Name
DRUM MAIN STORE
Job Grade 1 Job Tier 0 Career Area Retail Operations Supervisor No Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements Ideal candidate can work a rotating or varied schedule within the hours/days in the sample schedule below to include, days, nights, weekends, and some holidays. We offer holiday pay to eligible canddiates. Sample Schedule Sunday 1200-1800 Monday 1415-1915 Tuesday 14151915 Wednesday 1415-1915 Thursday 1430-1915 Friday 1415-1915 Saturday 1000-1915 Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Able to lead teams to meet organizational objectives
Additional Qualifications/Requirements:
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Previous retail supervisory experience preferred but not required Salary Minimum $16.
00 Salary Maximum $16.00 Number of Positions Remaining 1 Job Expires 02-Oct-2026