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Starks Ford of Queens

Automotive BDC Agent

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$55,948 / year median in New York

+15% projected growth

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Job Description

Automotive BDC Agent Starks Ford of Queens - 3.5 Jamaica, NY Job Details Full-time $48,000 - $90,000 a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Life insurance Qualifications Customer communication Customer service Cross-functional communication Full Job Description VNB Auto Group, a leader in the automotive industry, invites accomplished and seasoned Auto BDC Agents to elevate their career with us. We are seeking individuals with a minimum of 3 years of experience to contribute their expertise to our esteemed Ford Lincoln of Queens and John Starks KIA locations.
Position:
Auto BDC Agent Location:
Ford Lincoln of Queens and John Starks KIA Why VNB Auto Group?
Competitive Compensation:
$18 per hour
Performance Rewards:
Lucrative commission structure and monthly performance bonuses.
Comprehensive Benefits:
Inclusive of health benefits and a 401K retirement plan.
Professional Growth:
Exciting work environment with ample opportunities for advancement.
Requirements:
Minimum 3 years of
Proven Experience:
Demonstrated success as an Auto BDC Agent is essential.
Exceptional Communication Skills:
Clear and effective communication with clients and internal teams.
Adaptability:
Ability to thrive in a fast-paced environment and manage multiple tasks concurrently.
Industry Acumen:
Familiarity with automotive industry processes and superior customer service skills. Ability to text, email, photo-shop and ad copying
Responsibilities:
Lead Management:
Handle inbound and outbound calls proficiently to generate and qualify leads.
Appointment Scheduling:
Efficiently schedule appointments for prospective customers.
Client Engagement:
Utilize superior communication and customer service skills to engage clients.
Collaboration:
Work closely with sales and service teams to ensure unparalleled customer satisfaction. How to
Apply:
If you are an Auto BDC Agent with a minimum of 3 years of experience, we invite you to propel your career with VNB Auto Group. Submit your resume and a detailed cover letter, outlining your professional journey and how your expertise aligns with our vision. VNB Auto Group is an equal opportunity employer, fostering diversity and inclusion. We encourage candidates of all backgrounds to apply.
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Supplemental Pay:
Bonus opportunities Commission pay
Experience:
Customer service: 3 years (Required) Ability to
Relocate:
Jamaica, NY 11435: Relocate before starting work (Required)
Work Location:
In person