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Holbrook Heating Inc

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on New York data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

Launch Your Career at
Holbrook Heating:
Inside:
Customer Service Representative Do you thrive in a fast-paced environment and enjoy building positive customer relationships? Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $20 and follows regular business hours, from 8:00 AM to 4:30 PM. The candidate must work on-site at our central office.
Customer Service Representative:
Respond to inbound calls and emails, handling customer inquiries and concerns professionally. Troubleshoot customer issues and provide efficient resolutions. Build rapport with customers, fostering long-term relationships. Assist with administrative tasks to maintain efficient operations. You're a great fit if you: Must be willing to work in office during scheduled hours. Possess excellent communication and interpersonal skills. Thrive in a collaborative and fast-paced work environment. Enjoy problem-solving and exceeding customer expectations. Are a detail-oriented individual with strong organizational skills. Have a willingness to learn and grow within the HVAC industry.
Bonus points if you have:
Experience in sales, customer service, or a related field. Working knowledge of HVAC equipment and services (a plus, but not required).
Compensation details:
18-20 Hourly Wage