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H
Hirshleifers
Cashier/Customer Service
Career Insights for Customer Service Representative (General)
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Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Hirshleifers is looking for a Cashier to join our team! We are seeking a reliable, mature, and detail-oriented Cashier to join our fast-paced retail environment. The ideal candidate will be responsible for accurately processing high-value transactions, often involving multiple forms of payment. Exceptional attention to detail is essential, as is the ability to work efficiently under pressure. Strong customer service skills are a must, as you will be interacting with clients and occasionally handling phone inquiries. This is a high-energy position that requires focus, professionalism, and multitasking ability. The role offers a dynamic work environment with diverse responsibilities and room for growth within the company. Candidate must also be available to work weekends. A Cashier at Hirshleifers is responsible for delivering an exceptional checkout experience while supporting the brand's luxury service standards. This role involves handling transactions accurately, assisting clients, and maintaining a polished, customer-focused environment. Responsibilities Process customer purchases, returns, and exchanges accurately using POS systems Provide a high-end, personalized customer experience aligned with luxury retail standards Handle cash, credit cards, and other payment methods securely Maintain an organized and visually appealing checkout area Assist customers with questions regarding products, pricing, and store policies Support sales associates with client transactions and special orders Package purchases carefully, ensuring premium presentation Help manage gift wrapping and special requests Balance cash register at the beginning and end of shifts Follow company procedures for loss prevention and security Skills & Qualifications Previous cashier or retail experience (luxury retail preferred) Strong customer service and communication skills Attention to detail and accuracy with transactions Ability to work in a fast-paced, upscale retail environment Professional appearance and demeanor Basic math skills and familiarity with POS systems Team-oriented mindset Work Environment Luxury boutique setting Frequent interaction with high-end clientele Standing for extended periods Flexible schedule including weekends and holidays What Makes This Role Unique Working at Hirshleifers is different from typical retail cashier roles you're not just handling payments, you're part of a luxury shopping experience, where service, presentation, and attention to detail are critical.