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Employer Hauppauge NY

Entry level Customer Service

Career Insights for Customer Service Representative (General)

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Scorecard

Based on New York data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

Explore Career

Job Description

Kickstart Your Career in Customer Service!
Location:
Medford, NY Position:
Entry-Level Customer Service Representative Pay:
$17-18 per hour Are you ready to dive into a fast-paced environment where every call counts? Join our team and provide top-notch customer service while helping clients navigate their needs!
Why You'll Love Working With Us:
Dynamic Work Environment:
Embrace a role with heavy phone interaction that keeps you on your toes!
Career Advancement:
Start your journey with us and discover endless opportunities for growth.
Supportive Team:
Join a team that values resilience and teamwork, where your contributions make a difference.
What You'll Do:
Handle High Call Volumes:
Engage with customers over the phone, addressing inquiries and providing solutions.
Build Relationships:
Establish rapport with clients while maintaining professionalism in all interactions.
Stay Calm Under Pressure:
Develop thick skin to manage challenging conversations with grace and confidence.
What We're Looking For:
Heavy Phone Customer Service Experience:
Proven experience in a high-volume call environment is a must.
Dispatch Experience:
Familiarity with dispatching is a big plus!
Strong Communication Skills:
Ability to articulate clearly and effectively over the phone.
Thick Skin:
Must be comfortable handling tough conversations and staying composed under pressure.
Customer-Centric Attitude:
A passion for helping others and solving problems.
Team Player:
Collaborate with colleagues to provide the best customer experience possible. Ready to Make an Impact? If you're eager to start your career in customer service and thrive in a lively atmosphere, we want to hear from you!
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Ability to
Commute:
Medford, NY 11763 (Preferred) Ability to
Relocate:
Medford, NY 11763: Relocate before starting work (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance