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Agency Specialists Insurance - Mexico

Insurance Customer Service Representative (CSR)

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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Based on New York data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$44,932 / year median in New York

-4% projected decline

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Job Description

We are looking for a Customer Service Representative to join our insurance team. This position is responsible for taking incoming customer calls, greeting clients in the office, handling payments, providing information about our insurance products and services and performing normal CSR office duties. The ideal candidate will be well versed in the office environment, be able to speak with customers in a professional and enthusiastic manner and be familiar with all of our product offerings.
Responsibilities:
Provide excellent customer service over the phone and in person. Have office experience and basic computer knowledge. Be able to work with a team. Use good judgment when dealing with customers, vendors, co-workers and the general public. Accurately handle customer payments. Create customer requests for products or services.
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
Paid time off
Experience:
Office:
1 year (Preferred)
Work Location:
In person