Are you a dynamic individual with a passion for exceptional customer service? We're seeking a dedicated professional to join our growing team as a DME Customer Service Representative in our Montour Falls location.

Responsibilities include:

Provide top-notch customer service support for inquiries related to DME products and services, either via phone or in person. Assist customers in navigating product features, troubleshooting, and placing orders. Collaborate with internal team members to ensure seamless communication and resolution of customer issues. Maintain accurate records of customer interactions and transactions. Handle financial transactions, ensuring accuracy and compliance with established procedures. Verify and understand health insurance coverage.

Qualifications:

Excellent communication skills and a customer-centric approach. Knowledge of DME products and services preferred. Strong problem solving abilities with attention to detail. Previous customer service experience in healthcare or related field a plus. Experience in handling phone calls and financial transactions. Candidates must be willing to travel occasionally during initial training period to our location in Canandaigua.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Health insurance On-the-job training Paid time off

Work Location:

In person