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Drybar Nanuet

Customer Service Associate

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

Overview Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate /
Customer Service Representative Benefits:
Competitive compensation plan with potential for growth. Free monthly services Membership sales bonus Flexible Hours Discounts on all retail products Clear career path to grow as a professional Ongoing training Sales Associate /
Customer Service Representative Qualifications:
1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position) Previous experience with Point of Sale Systems strongly preferred Previous salon/spa experience preferred but not required High school diploma or equivalent Ability to work at a sustained, fast pace Excellent problem solving and troubleshooting skills Track record in providing over-the-top, amazing customer service! Ability to multitask with ease Frequently required to stand and/or walk for duration of 6-8 hour long shifts Has the technical ability and skills to operate a point of sale system Problem solver - use logic and support resources to solve problems at the front desk Maintains professional demeanor under pressure Drybar follows all applicable federal, state and local laws regarding background checks
Job Type:
Part-time Pay:
$17.00 - $25.00 per hour
Benefits:
Flexible schedule On-the-job training Paid time off Referral program
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance