Temporary Part-Time Student Services Representative I, Precollege Programs (3 Positions)

Temporary Part-Time Student Services Representative I, Precollege Programs (3 Positions) New York, NY Job Details Temporary | Part-time | Seasonal $28.61 an hour 1 hour ago Qualifications Some college Google Workspace Microsoft Excel Phone communication Google Meet Student record keeping Google Classroom 3 years Administrative experience High school diploma or GED Working with children Data entry Classroom experience Clerical experience Technical troubleshooting support Productivity software Technical Proficiency Entry level Client interaction via phone calls Full Job Description The Temporary Part-Time Student Services Representative I position is responsible for various tasks related to the College.

Responsibilities:

Assist walk-in traffic from students, parents, and faculty for issues such as permission to leave early, programmatic questions, student-requested course changes, and associated paperwork process. Serve as a troubleshooting liaison for student-related concerns and provide classroom logistical support to instructors. Fulfill last-minute supply needs, provide registration and technical support for all walk-ins, and offer daily telephone/email/reception coverage, troubleshooting problems, and disseminating basic information on established policies and course offerings. Perform clerical duties, including weekly collection and recording of required student compliance documents for in-person and remote courses, and all other course paperwork. Overseeing student needs, tracking daily attendance, and assembling all materials needed for course preparation. Support remote learning environments, including class and orientation setup, and provide tech help support to families in the remote classroom space. Assist students with wayfinding, supervise lunch sessions, and support senior team members with medical emergencies and other program duties. Assist with special summer events such as opening day check-in and orientation, which may fall on non-traditional schedule days and hours. Handle seasonal projects as needed. The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

Job Requirements:

Minimum Qualifications:

High school diploma required.

Completion of either:

Two years of study at an accredited post-secondary institution; or One year of study at an accredited post-secondary institution and three years of relevant work experience. Computer experience with an emphasis on data entry. Strong customer service skills, including excellent telephone manners, and the ability to work well under pressure. Proficiency in Google Workspace, including Google Classroom and Meet, and Microsoft Excel.

Preferred Qualifications:

Prior experience working with youth populations is highly preferred.

Additional Information:

Please note all offers of employment are contingent upon successful completion of the background check process.

Salary Salary:

$28.61 per hour

Work Schedule Days/Hours:

25 hours per week, M-TH, with 1 mandatory Friday (May 29), in-person, work schedule subject to change based on needs of the department. Pay Equity by State Employers Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at . Visa Sponsorship This position is not eligible for visa sponsorship by the Fashion Institute of Technology. Equal Employment Opportunity (EEO) Statement FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly committed to creating a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability. The FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether on the basis of race, color, creed, age, national origin, immigration or citizenship status, gender, sexual orientation, disability, marital status, partnership status, caregiver status, sexual and reproductive health decisions, uniformed service, height, weight, any lawful source of income, status as a victim of domestic violence or as a victim of sex offenses or stalking, whether children are, may be or would be residing with a person or conviction or arrest record, or any other characteristic protected by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from veterans and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Chief Equal Employment Opportunity Officer/Title IX Coordinator, 212.217.3360. Annual Security Report The safety and well-being of FIT's students, faculty, staff, and visitors is of paramount importance. Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, FIT publishes an annual report containing crime statistics and statements of security policy, accessible here: Safety Statistics. A paper copy of the report will be provided upon request by contacting Public Safety's administrative office number at (212) 217-4999. Physical Requirements and Work Environment The working conditions for this position will be any combination of the classroom, office space and/or outdoors. The physical requirement for this position will require frequently sitting, frequently standing, occasional bending, occasional walking, and occasionally lifting up to 20 lbs.