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PA
Pace Analytical Services, LLC
Client Services Tech 1
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Client Services Tech 1 Pace Analytical Services, LLC $18.00 / hr parental leave, paid time off, tuition reimbursement, 401(k) United States, York, burgh 315 Fullerton Avenue (Show on map) Aug 26, 2026
Shift:
Monday through Friday, 9:00 AM- 5:30 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. This is a full-time, onsite, Client Services Technician 1 position located in burgh, NY,Monday through Friday, 9:00 a.m.
- 5:30 p.
Compensation:
$18.00 per hour The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer. Make an Impact. Build a Career. At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we've continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. That's why we need you- your curiosity, your talents, and your drive
- to help us advance this important work, and your career.
- Coordinate and perform samplerelated activities, including shipping, receiving, processing, and administration.
- Maintain and update documentation, logs, and databases to ensure accurate sample tracking.
- Participate in training on core laboratory support policies, programs, and practices. What You'll Bring
- High school diploma or equivalent.
- Experience in a laboratory or environmental testing setting is preferred but not required. We'll train you!
- Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves
- all provided by Pace).
PHYSICAL/MENTAL REQUIREMENTS
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.WORKING ENVIRONMENT
Work is performed in a lab and office setting. Work is subject to chemicals, fumes, gases, noxious odors, and related items in a lab and sample setting. Find Your Place at Pace- We need you
- your curiosity, your talents, and your drive
- to help us advance this important work.