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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Customer Service Representative at Prestige NY Customer Service Representative at Prestige NY in Oyster Bay, New York Posted in about 4 hours ago.
Type:
full-time The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting leads into customers Responsibilities Communicate with customers in-person during face to face consultations. Utilize provided lead list to follow up with customers and potentially upsell services. Provide knowledgeable answers to questions about product, pricing and availability. Stay up to date with all product knowledge related to the brands we're representing. Participate in daily training sessions with our team. Qualifications Customer service, sales, direct marketing experience preferred. Excellent communications skills and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work