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P.C. Richard & Son

Cashier and Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on New York data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to: Providing excellent customer service both on the phone and in person. Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business. Calling customers to confirm the status of their orders, delivery and product service. Operating and balancing computerized cash register. Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries. Excellent
BENEFITS
available including: Health Plan options providing comprehensive coverage for the employee and family (if applicable). Health Savings Account (if applicable) Voluntary Vision & Dental Plan. Life Insurance and Supplemental Insurance Programs. 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan and an Employee Discount. Generous Paid Time Off Benefits including vacation and sick time. P.C. Richard & Son is an
Equal Opportunity Employer Requirements:
Must be flexible with hours in order to work a retail schedule, including evenings, weekends and holidays. Must also be able to perform a variety of general office activities in a fast-paced team player environment. Candidate must possess excellent customer service skills in dealing with customers via phone and in person. Cashier and computer experience a plus. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings