NYSE:

GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition. We help customers keep their operations running by delivering the right products when they need them-because We Can Supply That. Why Join Global Industrial At Global Industrial, we're One Team committed to delivering value and empowering our associates to grow.

Our culture is built on:

Meritocracy & Pay for Performance

Your impact drives your rewards\nHigh Say-Do Ratio
We follow through on our commitments\nCareer Growth & Internal Mobility
We invest in your future\nCollaboration & Accountability
One team delivering real results Make an impact. Be recognized. Grow your career with us. Global Industrial
Delivering Value Starts Here Key Responsibilities Responsibilities:
Own the onboarding process for new GPO customers and for new GPOs, including:
-Go live date
-Locations
-End user contact info
-Cost Centers, POs, Tax Exempt Status
-Delivery preferences
-Billing/Invoicing setup
-EDI Punchout or direct web
-Credit line needed Work closely with National Account Directors to align and refine process for adding customers.

\nCoordinate activities between the customers and Global Industrial.\nCreate account(s) in PCS including linking notes, adding GPO pricing, and possible custom core.\nHandle special inventory or stocking needs identified and communicated with DC's.\nCreate logins and passwords or engage Ecommerce team if punchout. Schedule separate call with both party's IT teams to work through punchout. Stay engaged throughout testing.\nWork with marketing on the creation of announcements

marketing pieces, welcome emails, login and password info, first order coupon, etc. and sends the welcome kit to customers.\nDeliver end user training
website demo and Global Industrial overview.

Account Manager introduction.\nManage \"Post Roll Out\" activities including 1 Week and 1 Month Check In with customer to ensure everything is going smoothly\nManage ad hoc reporting requests from leadership, including execution of recurring monthly reports.\nCompetencies and skills

Qualifications:

College Degree with high attention to detail.\nUnderstanding of GPO and onboarding strategy.\nExperience with customer service, sales, or product management.\nStrong communication skills.\nMust be self-motivated, resourceful, and able to work independently, keen attention to details and deadlines.\nStrong PC skills in MS Word, Excel, Access.\nEEO/AA Statement Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 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