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Full time Administrative Support Assistant Call Center
Career Insights for Call Center Representative
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Scorecard
Based on New York data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$39,952 / year median in New York
+4% projected growth
Job Description
Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Performs diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining department/office files, record keeping, patient record filing; Taking meeting minutes; Collecting payments; Keeping inventory and ordering supplies for the department/office; Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification High School Diploma or equivalent required. 1-3 years of relevant experience, required.
Additional Details:
Variable shifts within the operating hours: (Mon-Fri) 8:00am-8:00pm (Sat-Sun) 8:00am-5:30pm Clinical knowledge and/or direct patient care experience (e.g., nursing, allied health, medical assistant), preferred. Orthopedic/Sports Medicine experience, preferred Prior Scheduling experience, preferred
•Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range for this position is $34820.00-$51950.00/year. Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.
Benefits
- Dental Insurance