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IC
Infinite Computing Systems
Customer order support
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Job Description The role is looking for an administrative/customer support professional. Key responsibilities shown in Fieldglass include managing customer purchase orders and customer accounts, reviewing customer orders against established pricing/terms, resolving order issues, supporting order fulfilment, and communicating with internal and external customers.