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Competition Auto Group

BDC Representative (CAG)

Career Insights for Client Service Representative / Associate

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Based on New York data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$48,588 / year median in New York

-17% projected decline

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Job Description

Description:
BDC Representative At Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!
What We Offer:
Medical and Dental 401(k) Paid time off and vacation Growth opportunities A great team environment and atmosphere Competitive base salary with monthly commissions
Responsibilities:
Heavy inbound and outbound client inquiries from web leads, phone & email Short-term & long-term follow-up with clients in the customer relationship management system drive Speak with customers in a professional, well-spoken manner and be able to problem-solve Direct customer calls/questions/ concerns appropriately to the right party, including those available online. Log all activity in our
CRM Requirements:
At least 1 year of experience in customer service Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc. Must have strong customer service skills, phone & email etiquette
SCHEDULE
5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.
Compensation details:
18-20 Hourly Wage PI7eb5e021dd38-~~~2