Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AM
Adirondack Medical Center
Call Center Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New York data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$39,952 / year median in New York
+4% projected growth
Job Description
Position Summary:
To perform the call center (CC) functions in a manner to promote positive relationships with patients, physicians, hospital departments, and visitors. To perform CC duties in accordance with established policies and procedures of AH, as well as regulatory compliance agencies such as HIPAA, CMS, TJC, AOA, and EMTALA.Educational Requirements/ Qualifications:
High school or Equivalence degree required. Candidate must possess typing skills/ability to type 30 wpm+ Computer experience required. Knowledge of medical terminology desirable as well as past experience in a professional office or health care environment Candidate must possess positive customer service skills. Telephone etiquette skills mandatory. Professional appearance and proper speaking skills are needed to maintain good public relations with daily contacts. The ability to multi-task is preferred.Job Type:
Full-Time Benefits of Working Full-Time atAdirondack Health:
- Medical, Dental and Vision Insurance
- Paid Benefit Time (PTO and Sick days)
- Tuition Reimbursement
- 403(b) Retirement Plan with Employer Contributions
- And much more!