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Catskill Shed Company, LLC.

Customer Service/Sales Representative

Career Insights for Customer Service Representative (General)

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Based on New York data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,545 / year median in New York

-21% projected decline

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Job Description

Overview We are a small shed/construction company looking to fill our front desk receptionists/sales position at our main location. Specifically, we are searching for someone who is motivated, enthusiastic, and confident to represent our company and assist in office duties. Responsibilities Develop and maintain customer relations in person, by phone, and through online social media sites. Help customers through the sales process and identify their wants/needs. Answering phone calls and responding to social media messages as needed. Basic housekeeping- keep a clean and organized space Collaborate with team members in office and across sales locations to achieve sales targets and share best practices. Maintain accurate records of customer interactions and sales activities in our programs. Maintaining accurate records of inventory Represent county fairs/events as needed Qualifications Strong communication and interpersonal skills A proactive approach to identifying opportunities and solving problems. Excellent organizational skills with attention to detail required. Ability to work independently as well as collaboratively within a team environment. Join us as we strive and grow our business together as a team!
Job Type:
Full-time Compensation Package:
Commission pay Hourly pay
Work Location:
In person
Pay:
$48,196.20 - $58,042.73 per year People with a criminal record are encouraged to apply
Work Location:
In person