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Sapphire Recruitment
Customer Service Order Entry / 62824
Career Insights for Customer Service Representative (General)
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Based on New York data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,545 / year median in New York
-21% projected decline
Job Description
Customer Service Order Entry / 62824 Sapphire Recruitment - 3.9 Syracuse, NY Job Details Contract From $22 an hour 1 day ago Qualifications High school diploma or GED Full Job Description Customer Service Order Entry Representative Syracuse, NY | Hybrid Schedule | $22+/hour DOE Sapphire Recruitment is partnering with an established Syracuse-area company to hire an experienced Customer Service Order Entry Representative to support both international and domestic customer accounts. This role will initially focus on international customer service cases, with additional support for domestic accounts as needed. Candidates with international customer service experience or Spanish language skills are especially encouraged to apply. Schedule Monday-Friday, 8:00 AM-5:00 PM Approximately 3 weeks of onsite training Hybrid schedule after training: Monday and Friday remote Tuesday, Wednesday, and Thursday onsite What You'll Do Enter and process customer orders accurately Support international customer accounts and service requests Update customer, product, and order information in company databases Respond to phone and email inquiries Work within Salesforce and other internal systems Assist the broader customer service team as needed What We're Looking For Previous customer service experience Strong data entry and typing skills Excellent attention to detail and accuracy Comfortable using Microsoft Word, Excel, and PDF documents Salesforce experience is a plus International customer service experience is a plus Spanish-speaking ability is a plus, but not required High school diploma or GED required; Associate's Degree preferred Compensation will depend on experience. Candidates with bilingual Spanish skills and relevant international experience may start at $22/hour or higher . Candidates must successfully complete required pre-employment screening, including a background check and drug screen. For immediate consideration, submit your resume to . Sapphire Recruitment is an Equal Opportunity Employer. #adm123