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Westchester Medical Center

Access Center Ambassador, Practice Hiring Event, 8/26

Pay: $21.40–$26.90/hr

Posted: 4 weeks ago

Location: Valhalla, NY (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/9/2026

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What they do

A Healthcare Customer Service Representative responds to customer inquiries about healthcare and provides information about healthcare plans, providers, policies and coverage. Assists customers with questions about healthcare insurance and premiums. Keeps records of customer communications and transactions.

$44,323 / year median in New York

-9% projected decline

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Job Description

Access Center Ambassador $21.40 - 426.90/hour The Westchester Medical Center Health Network (WMCHealth) is hosting an in-person hiring event and we want to meet you. As an Access Center Ambassador, you will act as the primary contact for patient inquiries, answering calls from patients, medical facilities and insurance groups.

You will also:

Schedule, reschedule and cancel patient appointments while reviewing physician schedules to optimize provider capacity. Verify and update patient demographic, clinical and financial data accurately in the electronic health record system. Serve as a brand ambassador by promoting theWMCHealth mission, vision and CARE values during every interaction. If this sounds like what you're looking for, bring your resume and join us: Wednesday, August 26 2 - 5 p.m. Westchester Medical Center Taylor Conference Room 100 Wood Rod Valhalla, NY 10595 Park in Lot 2 To be considered, we require: High school diploma or equivalent; an associate degree is preferred. Minimum of one-year customer service or call center experience, preferably within a healthcare environment. Strong computer literacy (Microsoft Office) and familiarity with electronic health record platforms (such as Cerner). We offer competitive salaries and benefits and no holiday or on-call requirements. WMCHealth is an Equal Opportunity Employer. It is the policy of Westchester Medical Center Health Network to provide equal employment opportunities without regard to race, color, religion, gender, national or ethnic origin, sex, sexual orientation, gender identity or expression, age (40 or older), marital status, genetic information or carrier status, disability (mental or physical), citizenship status, pregnancy, military service or veteran status, arrest or criminal accusation, domestic violence victim status or any other status protected by federal, state, or local law.

Pay:

$21.40 - $26.90 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person