We are hiring a Customer Service Representative for our local team, and if you're the kind of person who naturally helps smooth things over for friends and family, you already have the instincts this Customer Service Representative role is built around. As a Customer Service Representative, you're the person a Verizon customer turns to when something needs fixing, explaining, or simply a little patience. You're also the person who can turn that interaction into a customer who feels more confident and supported. We're not looking for someone with a specific resume, we're looking for someone who's naturally good with people, whether that came from a previous job, a family business, or simply who you are, and who's ready to bring those strengths into a full-time role with real pay and opportunities for growth. What you'll be doing as a

Customer Service Representative:

Handling customer questions and concerns directly, in person, this Customer Service Representative role is hands-on, not scripted Resolving issues before they become complaints and following up to make sure the customer is satisfied Identifying when an additional Verizon service genuinely aligns with a customer's needs Keeping clear, accurate notes so the next conversation can pick up where the last one left off What we're looking for: Someone patient, clear, and genuinely good at customer service, helping solve problems for people should come naturally to you Customer service, hospitality, or retail experience is a plus, but not required Comfortable assisting a frustrated customer while remaining calm and professional What you get: Full training on our systems and processes from day one Weekly pay with bonus incentives tied to customer satisfaction A growth path into senior customer service or management roles for representatives who perform Apply in under 2 minutes! we're looking to fill this Customer Service Representative role quickly.

Pay:

$57,500.00 - $62,400.00 per year

Work Location:

In person