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ASECU

Part Time Float Member Service Representative - Various Locations

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Company Overview ASECU is a local Credit Union servicing the Columbiana, Mahoning and Trumbull Counties in Ohio. We pride ourselves on providing superior customer service and meeting the financial needs of our members. Position Overview The Part Time Member Services Representative's highest priority is to serve members promptly in a professional and courteous manner, helping members process and complete various types of financial transactions. The Member Services Representative also shares information about other products/services we offer. This position will be located at the Boardman location, Mahoning and Trumbull County locations. These are
PART TIME
positions. 1
  • Boardman 1
  • Mahoning County (Austintown and Boardman float) 1
  • Trumbull County (Lordstown and Newton Falls float) Responsibilities include but are not limited to ¨ Accepting share deposits and loan payments.
¨ Disbursing share withdrawals and cash advances on Visa Credit Cards. ¨ Accepting/Disbursing share certificate deposits and withdrawals. ¨ Learning credit union services and cross selling to members. ¨ Counting and balancing assigned cash drawer to computer totals. ¨ Selling official cashier checks ¨ Cashing/Accepting Select type U.S. Savings Bonds ¨ Answering telephone inquiries and routing calls. ¨ Processing financial transactions in a courteous and efficient manner. What We offer
  • Professional Development/Employee Recognition/Engagement
  • Vacation and Sick Time
  • Paid Holidays Job Requirements
  • Cash Handling Experience
  • Customer Service Experience Preferred Qualifications
  • At least 1 year of Teller experience. Skills, Knowledge and Abilities
  • Strong customer service skills
  • Problem-solving skills
  • Advanced level computer skills
  • Math/Counting skills
  • Mult-tasking skills
Job Type:
Part-time Pay:
$17.60
  • $18.
50 per hour
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Professional Development