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Fred Martin Motor Company

Speedy Lane Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$52,459 / year median in Ohio

+11% projected growth

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Job Description

Speedy Lane Advisor Fred Martin Motor Company - 3.3 Barberton, OH Job Details Full-time 19 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Gym membership Life insurance Qualifications Customer communication High school diploma or GED Driver's License Individual consumer customer service Full Job Description At Speedy Wash & Lube we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Speedy Wash & Lube is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer Medical, Dental & Vision Insurance Company Paid Life Insurance 401K Plan + Match Generous Paid Time Off Up to 3 Weeks Paid Vacation Growth Opportunities Promote From Within Paid Training Employee Vehicle Purchase Plans Family Owned and Operated Long Term Job Security Health and Wellness Discounts on Products and Services Cell Phone Discounts Fitness Membership Discounts Bonus Opportunities for all employees up to $3,250 Responsibilities Advisors set the tone for our customers experience in the express service lane and maintain the highest customer service standard Review customer's vehicle service history, inspects the vehicle and recommends additional services Receives payment for selected services Updates all the customer's information within organization's systems Reviews repair orders to ensure proper dealership documentation, correct repair charges, signatures for authorization, vehicle mileage in / out Create a positive work flow and detailed communication to maintain our customer's satisfaction Qualifications Able to work flexible schedules and some weekends High school diploma or equivalent Professional and positive/ can -do attitude Ability to deliver best-in-class customer service Reliable transportation to and from work every single day Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.