Job Summary We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to our clients and ensuring their needs are met with professionalism and enthusiasm. Your positive attitude, strong communication skills, and technical proficiency will help foster lasting relationships and enhance customer satisfaction. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment. Responsibilities Answer calls promptly and professionally Schedule and confirm customer appointments Answer basic questions about dealership services Direct calls and messages to the appropriate department Keep accurate notes and follow up when a customer needs a return call This position offers room to grow. As you learn the dealership and demonstrate your strengths, you'll have the opportunity to take on additional responsibilities, including helping with accounts receivable. Qualifications Proven experience in office management or administrative support roles with strong organizational skills. Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and familiarity with productivity software. Prior experience in customer service or front desk roles demonstrating phone etiquette and client communication skills. Ability to handle multi-line phone systems efficiently while maintaining professionalism. Bilingual abilities are highly desirable to serve diverse client needs effectively. Strong data entry skills with attention to detail; familiarity with QuickBooks is a plus. Demonstrated ability to manage time effectively, prioritize tasks, and work independently in a fast-paced environment. Office experience including filing, proofreading, and handling clerical duties is preferred. What We Offer Paid training Health insurance Paid vacation Retirement plan Stable, full-time employment Opportunities for growth and advancement A positive, team-oriented work environment Experience can be taught. Character, work ethic, and attitude are what we're really hiring. Bring the right attitude, and we'll teach you the rest. Join us to be part of a vibrant team where your organizational talents and passion for helping others will make a meaningful difference every day!

Pay:

$18.00 - $20.00 per hour

Work Location:

In person