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McCarthy, Burgess & Wolff, Inc
Client Service Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Ohio data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$41,856 / year median in Ohio
-14% projected decline
Job Description
The Client Service Representative is responsible for the day-to-day contact between clients and McCarthy, Burgess & Wolff, Inc. (MBW). This position is also responsible for Payment Processor II duties. This position is ideal if you have the following skills and attributes: Time - Management Flexibility and Adaptability Experienced with Microsoft office (Word, Excel, Outlook) Use resources to solve problems independently. Critical thinking skills Detail Oriented Strong organizational skills Knowlege of Accounts receivable, Accounts payable, and Invoicing Strong verbal and written communication skills. In addition to an outstanding career opportunity, MB&W offers an excellent benefits package including: Consistent schedule: Monday - Friday, 8:30AM - 5:00PM Paid Training Medical, dental and vision benefits Life and Short/Long Term Disability Insurance Company paid holidays. Generous time-off policy (3 weeks) Internal Career Advancement and Development opportunities EEO Statement McCarthy Burgess & Wolff, Inc. (MB&W) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at MB&W are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.