Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RC
RDI Corporation
Call Center Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Ohio data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$36,577 / year median in Ohio
-6% projected decline
Job Description
Company Overview Join RDI Corporation, a world-class outsourcer delivering exceptional call center, market research, administrative, IT, and creative services to esteemed Fortune 500 partners. Our collaborative ethos brings together a diverse family of professionals—cognizant, strategic, resilient, and passionate—each contributing unique skills to our collective success Currently, we're hiring #ThoseWhoHustle for Customer Sales Representative positions in Greater Cincinnati, OH. As a Customer Sales Representative, you'll be the vital link between our company and our clients, delivering exceptional service and support. Join us, and we'll provide comprehensive paid training to equip you with the tools for success. Are you fueled by helping others? Are you ready to be #Winningsmart ? Look no further for a career that offers stability, internal growth opportunities, and competitive benefits, along with enticing incentives like cash bonuses, contests, giveaways, and more! Position Overview We are seeking a driven, energetic, and results-oriented Outbound Appointment Scheduler to join our team. In this role, you will make outbound calls to prospective customers to generate interest, build relationships, and schedule appointments. Success in this position requires a consultative sales approach, the ability to confidently overcome objections, and a commitment to delivering an exceptional customer experience throughout every interaction. Key Responsibilities Conduct outbound calls to prospective customers to generate interest and secure appointments Clearly communicate the value of our products and services while identifying customer needs Use consultative selling techniques to build rapport, overcome objections, and confidently close for the appointment Consistently meet or exceed daily, weekly, and monthly sales and appointment-setting goals Accurately document customer interactions, call outcomes, and appointment details in the CRM system Provide a professional, friendly, and customer-focused experience on every call Follow up with prospective customers as needed to maximize conversion opportunities Collaborate with internal teams to ensure a seamless transition and positive customer experience after the appointment is scheduled Qualifications Previous experience in outbound sales, inside sales, appointment setting, or a high-volume call center preferred Proven ability to meet or exceed sales goals and performance metrics Strong communication, negotiation, and persuasion skills Confidence handling objections and asking for the commitment Ability to build trust and rapport quickly over the phone Comfortable working in a fast-paced, goal-oriented sales environment Basic computer skills and experience using CRM systems preferred What We're Looking For A motivated self-starter with a competitive drive to succeed Someone who enjoys engaging with people and turning conversations into opportunities A resilient professional who thrives on achieving and exceeding sales goals A customer-focused communicator who understands that outstanding service helps drive sales and long-term relationships A dependable team player with a positive attitude and strong work ethic
Pay:
$15.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Health Insurance