Lead Dispensary Associate

Why Greenleaf Apothecaries? Greenleaf Apothecaries is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy

USA, LLC

in December 2024, Canopy

USA, LLC

is now positioned to consolidate operations across its three business units - Wana, Jetty, and Acreage - realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through Greenleaf Apothecaries, Canopy

USA, LLC

is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Who you'll work for:

Greenleaf Apothecaries Our Culture:

Here at Canopy

USA, LLC

, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us! About the

Role:

Lead Dispensary Associate The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Lead Dispensary Associate will be cross trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied. How you'll make a difference: Greets members in person or on the phone; schedules appointments; oversees member intake and renewal proceduresMaintains member records in compliance with State law and Company policyAnswers questions about the law and the Company from members and othersAssists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicineAssists the Dispensary Manager with inventory and cash management, daily and weeklyMaintains a clean, safe, welcoming environment inside and outside the facilityOther duties may be assigned by the Dispensary Manager according to Company needs Skills to be

Successful:

High school diploma or equivalent2 years post-secondary education in a related field preferred2+ years' experience in a fast-paced client-service intensive industry - hospitality and retail backgrounds preferredState mandated background checkComputer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)Familiarity with history and varieties of medical marijuana preferred but not requiredOutstanding phone and in-person customer service skillsThriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stressDemonstrated proactivity, flexibility, adaptability and multi-taskingAbility to maintain confidentiality and ethical conductSkill in accurate cash management and inventory controlStrong written and oral interpersonal communication skillsAbility to effectively plan and prioritizeAbility to focus, attention to detailAbility to work effectively as part of a teamAbsolute reliability and honesty Salary $17 - $19 USD per hour