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Razor Rents- Carrollton

Customer Support

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

Explore Career

Job Description

Are you ready to roll up your sleeves and build a career with a company that values growth, teamwork, and drive? Razor Rents, a leader in construction equipment sales and rentals, is seeking an energetic, customer-focused go-getter to join our team!
Why You'll Love This Role:
This isn't \"just another customer service job\". You'll start learning the ins and outs of our Rental Department and learn the ins and outs of every department
  • Rental, Service, and Parts
  • becoming a go-to support person for the store.
It's a perfect fit for someone who thrives in a fast-paced environment, enjoys variety, and wants to grow into a long-term career path.
Business Operating Hours:
Monday through Friday 7:00 am
  • 5:00 pm
What You'll Be Doing:
Support Our Customers
  • Greet, assist, and provide solutions with a smile, both in-person and over the phone. Learn the Business
  • Get cross-trained in multiple departments while gaining valuable equipment knowledge. Keep Things Running Smoothly
  • Help with rental agreements, work orders, billing, and other essential admin tasks. Be the Connector
  • Work with our teams to keep communication flowing between departments. Grow & Improve
  • Participate in training and share ideas to make our processes even better.
We're Looking for
Someone Who:
Has strong communication skills and thrives in a fast-paced, team-oriented environment. Brings organization and attention to detail to every task. Is eager to learn, grow, and take on new challenges every day. Has a background in customer service or admin work (bonus if you've worked with equipment before
  • but not required!
). Why Join Leppo?: At Leppo Rents, we've been building careers since 1945. Here's what you can expect when you join our team: Competitive Pay Quarterly & Annual Performance-Based Bonuses Medical, Dental, Vision, HSA & FSA Insurance Company-Paid Life, Disability, & Employee Assistance Program 401(k) with Match Paid Time Off + Holidays + Parental Leave +
Community Time Off Clothing Allowance, Discounts, & Wellness Bonus Celebrations, Luncheons, and Milestone Recognition Ongoing Training & Career Growth Opportunities Our Culture:
The Leppo Way:
We're more than a workplace—we're a team. At Leppo, we live by four simple commitments: We Will Meet Our Commitments We Will Be Thorough We Will Make Good Decisions We Will Ask Questions Working Conditions & Physical Requirements This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards. Leppo Rents is proud to be an Equal Opportunity Employer . We welcome applicants from all backgrounds and experiences.