Entry-Level Customer Service Representative

Description:

About Us MAD Live Solutions is a fast-paced marketing and customer engagement agency dedicated to helping clients build strong relationships with their customers through exceptional service and communication. Position Overview We are seeking a motivated Entry-Level Customer Service Representative to join our Columbus team. This role is ideal for individuals who enjoy interacting with people and are interested in gaining experience in customer relations and client support. Key Responsibilities Provide professional and friendly customer support Answer customer questions and resolve concerns efficiently Assist with customer onboarding and service information Maintain accurate customer records and documentation Support promotional campaigns and customer engagement efforts

Requirements:

Qualifications High school diploma or equivalent Strong communication and problem-solving skills Positive attitude and professional demeanor Ability to multitask in a team-oriented environment Previous customer service or retail experience is a plus (not required) What We Offer Paid training and mentorship Growth opportunities within the company Team-focused work environment Performance-based bonuses and incentives Valuable hands-on customer service experience