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Concrete Sealants, Inc.

Customer Service/Order Entry

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Customer Service/Order Entry Concrete Sealants, Inc. Huber Heights, OH Job Details Full-time $17
  • $20 an hour 10 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Professional development assistance Qualifications Customer relationship building Word processing ERP systems Filing Microsoft Office High school diploma or GED Math Organizational skills Customer support Full Job Description Customer Service Associate
  • Data Entry Order Entry/Customer Service Associate
  • Concrete Sealants, Inc.
(Tipp City, OH) Concrete Sealants, Inc is an established, 55-year-old company headquartered in the Dayton, OH area looking for an Order Entry/Customer Service Associate. You'll join an award-winning organization that ISO registered for 25 plus years and recognized for sustainability initiatives. We have long-term established product offerings as well as an on-going commitment to the development of new products. In the role, this person accurately and efficiently processes all incoming orders and performs other customer service related tasks working directly with customers from the US and around the world. Essential job functions, include but are not limited to: Process incoming orders via email, fax, phone from our customers with a high degree of accuracy, efficiency and courtesy. The ability to establish and maintain good relations with customers by providing courteous, efficient and professional service is a must. Inquire, research and provide customer feedback on the status of customer orders, invoices and return authorizations. Handles customer questions and routes customer requests to appropriate departments. Reviews orders for accuracy and completion. Sorting and filing of company documents. Conduct as necessary, any search to locate products within the system. Adjust records when there are discrepancies between actual product and records. Take steps to correct and prevent discrepancies. Update item information on a current and timely basis Qualifications Candidates who possess the listed skills and experience are encouraged to apply. High School Diploma / GED, minimum. Strong Administrative skills with proficiency in order entry, word processing and spreadsheets Excellent Math Skills Ability to process large volume of transactions with high accuracy Relevant experience preferred ERP software experience preferred Strong communication and interpersonal skills About Us For more than 55 years, ConSeal leads the sealant industry through innovation, technical expertise and customer support to the precast concrete and concrete infrastructure industry. Our on-going commitment to the development of
  • often revolutionary
  • new products, coupled with our excellent technical and customer service support, has made us the one company users look to for the most reliable solutions to their concrete problems.
Our products seal, coat, waterproof, densify and protect concrete with a growing array of potential solutions. Join us as we work side-by-side with concrete producers to seal and protect global concrete infrastructure! To learn more about our company, please visit www.conseal.com .
Job Type:
Full-time Pay:
$17.00
  • $20.
00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Office Suite:
1 year (Preferred)
ERP Data Entry:
1 year (Preferred)
Work Location:
In person