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Phillip Kerber-Farmers Insurance Agency

FARMERS INSURANCE Front Desk

Entry-Level JobVerifiedNo experience needed

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$43,676 / year median in Ohio

-9% projected decline

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Job Description

FARMERS INSURANCE
Front Desk Phillip Kerber-Farmers Insurance Agency Independence, OH Job Details Full-time $37,000 - $55,000 a year 21 hours ago Benefits Paid holidays Paid time off Employee discount Opportunities for advancement Qualifications Customer follow-ups Insurance claims inquiry response Customer communication Insurance products customer support Customer relationship building Property & Casualty License Managing clients in a customer support role Client retention Customer engagement Coordinating with insurance clients Property casualty insurance Communication skills Entry level Full Job Description Job Overview Are you looking to grow? So are we! Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!
Salary Range:
$37,000.00 - $55,000.00 per year Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Hands on Training Coffee and Office Snacks Advancement Opportunities Long-Term Career Growth Mentorship with Established Agent Licensing Assistance Employee Appreciation Lunches Team Meetings Team Building Activities Paid Holidays Bonus Opportunities Weekends Off Evenings Off Employee Discounts Requirements A Property & Casualty insurance license is preferred - Must be able to obtain with in 30days of hire (license assistance is available) Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Excellent Communication/interpersonal skills. Great Customer Service Skills. Problem-Solving Capabilities. Responsibilities Handle all incoming claim calls from customers and follow-up. Take premium payments from customers. Generating insurance quotes. Provide exceptional customer service and support. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, About Us Join Phillip Kerber-Farmers Insurance Agency, a dynamic team dedicated to empowering clients with tailored insurance solutions. We offer comprehensive auto, home, life, and business coverage, providing professional, personalized service. Thrive in an energetic environment focused on client education and exceptional support. Shape futures with us!