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Front Counter Customer Service Associate

Job

Newtrend Restaurant LLC

Lakewood, OH (In Person)

$27,326 Salary, Full-Time

Posted 4 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

We are seeking a dynamic and enthusiastic Front of House Team Member to join our vibrant restaurant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. Your ability to multitask and maintain a positive attitude will contribute to an outstanding dining experience. Duties Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere. Take customer orders accurately using the POS system, processing payments efficiently. Maintain cleanliness and sanitation in the dining area, kitchen, and restrooms, adhering to health and safety regulations. Buss tables promptly to ensure a clean dining environment for new guests. Collaborate with kitchen staff to ensure timely delivery of food orders. Provide knowledgeable recommendations on menu items to enhance the guest experience. Handle customer inquiries and resolve any issues with professionalism and courtesy. Qualifications Previous experience in the restaurant or food industry is preferred but not required. Familiarity with POS or similar point-of-sale systems is a plus. Strong sales skills with an ability to upsell menu items effectively. Basic math skills for handling transactions accurately. Knowledge of culinary practices and food preparation techniques is advantageous. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication skills and a team-oriented mindset. Must be able to work flexible hours, including evenings and weekends.
Pay:
$12.00 - $13.50 per hour
Benefits:
Employee discount Flexible schedule On-the-job training Application Question(s): What does a "
GREAT CUSTOMER SERVICE
" look like to you? Please explain.
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person

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