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Sharefax Credit Union, Inc.

Milford Part-Time Member Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Sharefax Credit Union, Inc. is one of Southwestern Ohio's most outstanding and progressive financial institutions. Founded in 1960, our not-for-profit, full service credit union has grown to over $750 million in assets and serves more than 47,000 members. As a state chartered credit union, we provide a full range of products for individuals and small businesses throughout 12 counties in Southwestern Ohio. Sharefax Credit Union, Inc. is seeking a part-time Member Service Representative to join the Milford team. $500 6-month bonus
Schedule:
Monday 10:00 am
  • 5:30 pm Wednesday 10:00 am
  • 5:30 pm Friday 10:00 am
  • 5:30 pm Saturday 9:00 am
  • 1:00 pm Responsibilities including but not limited to:
  • Provide exceptional member service and determine the nature of the member's request
  • Interact with members in person and over the phone
  • Open new accounts when member services is unavailable
  • Cross-sell products and services
  • Balance the currency at the end of each business day
  • Must have excellent problem solving skills
Education/Experience:
  • High school diploma or GED required
  • Cash handling
  • Spanish Speaking (preferred but not required)
What We Have To Offer:
  • Paid Weekly
  • Bonus Plan
  • 401k-3% Contribution
  • Pension-Fully Paid by Sharefax!
  • Vacation, Sick, and Paid Holidays
  • Opportunities for Advancement
  • Health Insurance
  • Tuition Reimbursement
  • Work/Life Balance Sharefax Credit Union, Inc.
is an Equal Opportunity Employer www.sharefax.org If you are unable to apply online due to a disability, contact the Human Resources Department at 513-943-8028.
Job Type:
Part-time Pay:
From $16.00 per hour
Benefits:
401(k) 401(k) matching Employee assistance program Employee discount Health insurance Paid time off Referral program Retirement plan Ability to
Relocate:
Milford, OH 45150: Relocate before starting work (Required)
Work Location:
In person