A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Coshocton Campus Central Ohio Technical College Posting Number:
PA700603P
Classification Title:
Student Wages Classification Code:
0701
Working Title:
Student Employee•Customer Service Assistant•
Coshocton Campus Position Type:
Student Contract Length (Full-Time Faculty Only):
Not Applicable Hiring Range:
$13.30
Full-Time/Part-Time:
Part Time Position Status:
Temp Department:
Gateway-Advising Posting Date:
Minimum Qualifications/Requirements:
Student must: be currently enrolled at COTC posess good customer service skills, both in person and over the phone have a basic understanding of Microsoft Office applications (Word, Excel, Outlook)
Preferred Qualifications:
Summary of Duties:
In this position, the student will: Provide front-line customer service and administrative support by assisting students, prospective students, staff, and visitors in person and by phone, answering questions, directing individuals to appropriate campus resources, and maintaining confidentiality of student information. Support student services by assisting with advising check-ins, financial aid document collection, placement testing, parking passes, and library services. Assist with recruitment and outreach activities, including campus tours, event preparation, follow-up communications, and informational mailings. Perform general office duties, maintain student records through data entry and document imaging, and support daily operations using Colleague, Perceptive Content, Microsoft Office, and other institutional systems.
Location:
Coshocton Work Hours:
Varies based upon departmental needs and availability of the student.
Closing Date:
Open Until Filled No Special Instructions to
Applicants:
To apply, please visit: https://jobs.cotc.edu/postings/5988 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-2e40efcf127d4b819b8861ee62a560b3