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Experienced Dealership Service Consultant
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Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Ohio data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$52,459 / year median in Ohio
+11% projected growth
Job Description
Experienced Service Advisor:
Health insurance, including dental and vision. Paid vacations 401K and Supplemental insurance available. What we look for our in aService Advisor:
Ability to write repair orders daily including CP and Warranty booking. Great phone skills with ability to answer service department phones including appointment booking. Good skillset in handling customer conflicts and finding resolutions. Good selling and customer service skills. Experience in the Automotive Dealership Service department. Good organizational and computer skills. CDK/ADP including Electronic Multi-Point experience. Knowledge of current required Walk Around processes a plus. What you must have to be considered: 3 years of experience in the industry as a Service Advisor. High school diploma or GED equivalent. Ability to work some weekend and evening hours. We pride ourselves with integrity, transparency, professionalism and teamwork. If you share our values, and really want to further your career, then you WILL be successful here. Stop waiting for things to happen to you. MAKE your own things happen! Please apply on Indeed with a resume.Job Type:
Full-time Pay:
$70,000.00 - $80,000.00 per yearBenefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance