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Tuway American Group
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Ohio data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,969 / year median in Ohio
-9% projected decline
Job Description
Job Overview Tuway is looking for a Customer Service Representative to work directly with our Customer Service Manager. Must be able to work in a fast paced environment and knowledgeable with the computer programs Microsoft Word, Excel, PowerPoint and Outlook. Be flexible, able to work independently, focused, and detailed oriented. Previous manufacturing experience is a plus. Job responsibilities included, but not limited to: Shipping and invoicing. Freight rating. Issuing credits. Order Entry Answering the phones and speaking with customers. Filing Misc. other duties as needed. This job is Monday through Friday, 7:30 am - 4:00pm. Overtime when needed. Serious inquiries only. No phone calls, please.
Pay:
$40,000.00 per yearBenefits:
Dental insurance Health insurance Life insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance