Customer Service & Order Support Specialist Albert Sporting Goods | St. Marys, Ohio Starting at $20.00 per hour, based on experience Albert Sporting Goods is looking for a dependable, friendly and organized individual to join our team as a full-time Customer Service & Order Support Specialist . This position is ideal for someone who enjoys working with people, is comfortable using computers, can stay organized while handling multiple responsibilities and takes pride in providing excellent customer service. Schedule Full-time, 40 hours per week Monday through Friday 10:00 a.m. - 6:00 p.m. Paid lunch 1-2 Saturdays per month from 9:00 a.m. - 12:00 p.m. are required Compensation Starting at $20.00 per hour, based on experience Benefits Full-time employees are offered: Health insurance Dental insurance Vision insurance Life insurance
SIMPLE IRA
retirement plan Paid lunch Responsibilities Assist customers in person, over the phone and through email Help customers with apparel, team, school and business orders Enter and review customer orders accurately Answer questions regarding products, pricing and order status Communicate with customers throughout the ordering process Help resolve customer questions and concerns Maintain accurate customer and order information Work with other departments to keep orders moving efficiently Assist with general retail and customer-service responsibilities Learn additional skills and responsibilities as needed What We're Looking For Friendly and professional Dependable and punctual Detail-oriented and organized Comfortable using computers and learning new software Able to manage multiple tasks and priorities Strong communication skills Comfortable working directly with customers Willing to learn about apparel, embroidery, screen printing and the products we offer Able to work effectively as part of a team Previous customer service, retail, office or order-entry experience is helpful, but we are willing to train the right person. Experience operating a sewing machine is a plus, but it is not required. A willingness to learn is important. Apply Please complete our online application: https://forms.gle/nMcpwdjdqqoGQP5P7 Candidates selected to move forward will be contacted regarding the next step in the interview process.
Pay:
From $20.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance