Call Center -Remote (Experienced) We are seeking motivated and experienced call center professionals to join our team in Salem, Ohio. This full-time position offers an excellent opportunity for individuals who thrive in a fast-paced environment and are committed to providing exceptional service. Call our office to speak with a recruiter or schedule an interview today.

Hours:

1st Shift, 8:00 AM - 4:00 PM, Monday through

Friday Pay:

$16.00 per hour

Key Responsibilities:

Respond to inquiries via email, social media, and website signups within response time standards Route complex inquiries and escalations appropriately Facilitate appointment scheduling and confirm details with veterans Coordinate follow-up for cancellations and no-shows, rescheduling in a timely manner Conduct post-interaction outreach and document follow-up outcomes Maintain accurate records in the CRM and ensure compliance with internal standards

Minimum Requirements :

High school diploma or equivalent; associate's or bachelor's degree preferred 2+ years of experience in a call center, client services, or patient support role Strong verbal communication and active listening skills Ability to navigate multiple systems and stay organized under volume Comfortable working remotely and independently with consistent availability

Other Requirements:

Ability to work on-site in Salem, Ohio during scheduled hours Strong organizational skills and attention to detail

Benefits:

Medical Insurance, Dental Insurance, Vision Insurance Direct Deposit, Weekly Pay More benefits available once hired This is your chance to make a meaningful impact while working in a rewarding environment. to join our team! You can view all our jobs at https://careers.employtemps.com/ Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws. #INDSAL