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Creative Financial Staffing

Bilingual Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Ohio data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Job title:
Bilingual Customer Service Representative Location:
On-site in
Tallmadge, OH Schedule:
Monday-Friday Salary:
$43,000 - $46,000 depending on experience
Why This Opportunity Stands Out:
Manufacturer and distributor that focuses on delivering exceptional service to support distributor success Believes strong service builds trust and leads to shared growth and achievement Your voice matters—ideas are encouraged and valued Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Key Responsibilities (Bilingual Customer Service Representative): Communicate with customers via phone, email, and chat in both Spanish and English Assist with product/service questions, order issues, billing inquiries, and general support Handle and resolve customer complaints with empathy and professionalism Maintain accurate records of customer interactions and transactions Collaborate with internal departments to ensure customer needs are met Stay up-to-date on company products, services, and policies Qualifications (Bilingual Customer Service Representative): Fluent in Spanish and English (spoken and written) Previous customer service experience preferred Strong communication and problem-solving skills Proficient with basic computer applications and CRM systems Ability to multitask and manage time effectively High school diploma or equivalent (college degree a plus) For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com . EB-1863445174