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CFS

Client Accounts Specialist

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,969 / year median in Ohio

-9% projected decline

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Job Description

Client Accounts Specialist
CFS - 4.0
Tallmadge, OH Job Details $35,000 - $37,000 a year 5 days ago Qualifications Customer communication Full Job Description Client Accounts Specialist Summary Manages client billing, payments, and account updates while providing responsive support to maintain strong client relationships.
Salary:
35,000-37,000 Why This Opportunity Stands Out for Client Accounts Specialist High-impact role supporting key client relationships Growth potential into account management or finance roles Collaborative team focused on service and accuracy Ownership of processes that directly improve client experience Key Responsibilities for Client Accounts Specialist Serve as main contact for client account questions Process billing, payments, and account adjustments Monitor account activity and resolve discrepancies Maintain accurate client records Coordinate with internal teams to support client needs Qualifications for Client Accounts Specialist 1-3 years experience in client accounts, customer service, or accounting Strong communication and problem‑solving skills Proficient in CRM or accounting systems and Excel Detail‑oriented and organized #INJUN2026